If the button is loading, this means that the game is loading the ads needed to obtain additional hints or stars. If the loading time seems abnormally long, it may be due to a poor internet connection. Make sure you have a stable connection to allow the game to function properly.
If the problem persists despite a good internet connection, it can be due to a failure in loading some important files. Try to close and reopen the app, or even restart your phone.
If it still doesn't work, please contact us directly from the game's settings or by sending an email to support+crossworddaily@iscool-e.com. We will be happy to help you resolve any technical issues you may encounter.