If you did not receive a purchase or if the product purchased does not work, the transaction may not have been completed. To check the status of the transaction, please check your email to see if an invoice was sent to you by Google or Apple with the correct purchase.

If you have any problem, please contact Google and/or Apple, as they are the ones who deal with everything related to purchases. We do not have the possibility to refund you or act on a purchase. Everything is on their side!