If the application "crashes", it can be due to multiple reasons. First, we advise you to restart the game.

If the problem persists, try to restart your phone/tablet. This allows your device's system to clean up some unnecessary data so that the game can work optimally.

Finally, it is possible that the problem is a bug that we've already solved in a new version that you did not download. In this case, please go to the Google Play Store or the App Store and check if a new version is available. If it is, you will get an "Update" button. Always remember to keep your apps up to date in order to follow the improvements but also to to get all the problems' corrections.

If you did download the update but the problem persists, please contact us at: support+magneticwords@iscool-e.com