• If this happens, try launching the game when your device is connected only to 3G/4G.
• If the problem persists, try launching the game when your device is connected only to Wi-Fi.
• Finally, try restarting your device.
• If the gift icon still does not appear on the left side of the screen, please try again at another time of day. The videos to get free coins are not always available.

You can also buy coins in the in-game store. To access it, touch the cart icon at the top right of the screen, next to your coins. You can also access the Shop by clicking on the 3 horizontal bars icon at the top left of your screen which brings up the Game Menu.