My screen went black during an ad and I'm stuck, what should I do?

If this happens, close the application and restart it.If the problem persists, turn off your device and turn it back on.Finally, don't hesit...

I have lost all my progress, what can I do?

If you were logged in (with Facebook, Google, or Apple), you can recover your account by logging in again using the "Save" button on the hom...

I am not getting coins for bonus words

Please make sure you are playing on the highest level you have unlocked. You will not receive coins for bonus words if you are playing on pr...

How can I turn off notifications?

You can turn notifications ON or OFF in your device's settings. This is not done in the game's settings menu.

I can no longer watch videos to get free coins

If this happens, try launching the game when your device is connected only to 3G/4G.If the problem persists, try launching the game when you...