The main cause of loss of connection is the quality of the your network. Whenever possible, use a cable rather than Wifi or 3G, you will be subject to fewer micro-disconnections. We are currently looking into a way that we can enable our users to reconnect to a game they have been inadvertently disconnected from.

Certain other factors can also explain disconnections:

• You remained inactive for 3 of your turns in the game. A robot has replaced you at the table so the game can carry on normally.
• You did not have enough Chips left at the end of a game and so the server redirected you to the homepage so that you could re-stock.
• Your connection took too long to respond to the game server or was momentarily interrupted – to ensure game quality for the other players, you were disconnected.